Quality Policy

Customer service is the reason for our success.

    Consistent with this focus we are committed to:
  • • Learning and understanding the expectations of our stakeholders and meeting or exceeding those expectations at every juncture.
  • • Complying with all applicable laws and regulations in the states in which we operate.
  • • Serving the needs of our travel colleagues, including airline, hotel, and car rental partners and travelers and their agents in innovative ways.
  • • Continually improving our quality management system.
  • • Achieving the full involvement and contribution of all employees, individually and as teams.

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